Privacy Policy

Last updated: 10th August 2025

At Airwavy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bot and services.

Information We Collect

User Data

We collect Discord IDs, warnings, server memberships, suggestions, giveaways, polls, and button role menus necessary for bot features.

Usage Data

Interaction logs such as commands used, buttons clicked, context commands, and dashboard activity are collected to improve and debug the bot.

Guild Data

We collect guild IDs, invites (for support/debugging), and server-specific settings like translations, ticketing, and auto-moderation configurations.

Ticket Transcript Data

Ticket conversation transcripts are retained for 30 days and then automatically deleted.

Channel & Category Data

We collect IDs for ticket logging, automoderation, music logs, and categories.

Legal Basis for Processing

We process your data based on your consent, legitimate interests in improving the bot, and compliance with legal obligations.

How We Use Your Data

Your data is used to provide, operate, and maintain Airwavy’s features, communicate updates, and provide customer support.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted service providers under confidentiality agreements or as required by law (e.g., law enforcement requests).

Data Retention

We retain personal data only as long as necessary for the purposes outlined or as required by law. For example, ticket transcripts are deleted 30 days after creation.

Your Rights

You have rights under applicable data protection laws, including the GDPR, such as accessing, correcting, deleting, restricting, or requesting portability of your data, and withdrawing consent at any time. To exercise these rights, please contact our support team.

Messaging Policy

By using Airwavy, you consent to receiving direct messages (DMs) from the bot for important updates, notifications, and service communications.

Data Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.

International Data Transfers

Your data may be processed on servers located in the United Kingdom or other countries. We ensure appropriate safeguards, such as standard contractual clauses, are in place.

Children's Privacy

Airwavy is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated. Continued use of Airwavy after updates constitutes acceptance.

Contact Information

For questions, concerns, or to exercise your data rights, please contact our support team at support@airwavy.xyz.

By using Airwavy, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.