At Airwavy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bot and services.
Information We Collect
User Data
We collect Discord IDs, warnings, server memberships, suggestions, giveaways, polls, and button role menus necessary for bot features.
Chatbot Interactions: Messages and interactions between you and the Airwavy chatbot feature are stored securely to provide conversational functionality, improve responses, ensure moderation compliance, and enhance user experience. These logs are not used for marketing and are only accessed for debugging, moderation, or service improvement purposes.
Usage Data
Interaction logs such as commands used, buttons clicked, context commands, and dashboard activity are collected to improve and debug the bot.
Guild Data
We collect guild IDs, invites (for support/debugging), and server-specific settings like translations, ticketing, and auto-moderation configurations.
Ticket Transcript Data
Ticket conversation transcripts are retained for 30 days and then automatically deleted.
Channel & Category Data
We collect IDs for ticket logging, automoderation, music logs, and categories.
Legal Basis for Processing
We process your data based on your consent, legitimate interests in improving the bot, and compliance with legal obligations.
How We Use Your Data
Your data is used to provide, operate, and maintain Airwavy’s features, communicate updates, and provide customer support.
Data Sharing and Disclosure
We do not sell your personal data. We may share your information with trusted service providers under confidentiality agreements or as required by law.
Data Retention
We retain personal data only as long as necessary for the purposes outlined or as required by law. Ticket transcripts and chatbot conversation logs are retained temporarily for service functionality and deleted after a reasonable period or upon user request, unless legally required to keep them longer.
Your Rights
You have rights under applicable data protection laws, including the GDPR, such as accessing, correcting, deleting, restricting, or requesting portability of your data, and withdrawing consent at any time.
Messaging Policy
By using Airwavy, you consent to receiving direct messages (DMs) from the bot for important updates, notifications, and service communications.
Data Security
We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.
International Data Transfers
Your data may be processed on servers located in the United Kingdom or other countries. We ensure appropriate safeguards are in place.
Children's Privacy
Airwavy is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated. Continued use of Airwavy after updates constitutes acceptance.
Contact Information
For questions, concerns, or to exercise your data rights, contact our support team at [email protected].
By using Airwavy, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.